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Performance review template for an administrative assistant / administration officer
A ready-to-use, section-by-section template with the competencies that matter for an administrative assistant / administration officer, role-specific example phrases, and a guard against the stock filler that makes most reviews read as generic. Copy the structure, fill in your evidence, or skip the writing entirely with Crestento.
The template
Four sections, in this order. Length should match the evidence you have — a thin section is honest; an invented paragraph is not.
Summary
One or two paragraphs setting the context: what was expected of administrative assistant / administration officer this period, and your overall verdict. Lead with the headline.
Example phrasing
“Owned scheduling for two directors with zero conflicts on critical meetings, ran the records-retention audit clean, onboarded three new hires through the admin handover process, and built the meeting-prep template now used across the leadership team.”
Strengths
The behaviours and outcomes that made the work happen. Anchor in evidence: scheduling-conflict incidents (target zero), records-retention audit clean rate, expense reconciliation timeliness.
- Evidence for: scheduling and calendar coordination.
- Evidence for: document and records management.
- Evidence for: internal communications and follow-through.
- Evidence for: expense and travel coordination.
Areas for Growth
Forward-looking development edges. Frame as opportunities, not deficiencies. Specific behaviours to develop, not generic administrative assistant / administration officer criticism.
- One pattern observed across the period.
- One specific behaviour to develop.
- One concrete next step.
Goals for the Next Period
Two or three concrete goals. Each should name a specific behaviour change, a measurable target, and a deadline. Avoid vague aspirations.
Competencies to evaluate
The 7 competencies a strong administrative assistant / administration officer review structures around, in priority order. Use these as the spine of the Strengths and Areas for Growth sections.
- scheduling and calendar coordination
- document and records management
- internal communications and follow-through
- expense and travel coordination
- meeting and event preparation
- vendor and office liaison
- confidentiality and discretion
Before you write
Admin assistants are evaluated on what didn't slip — the meetings that happened, the records that were filed, the travel that was booked, the expenses that reconciled. The work is invisible when it goes well. Strong admin assistants build systems and templates that compound; weak ones do reactive task work that requires constant supervision.
Evidence to gather
Strong reviews for an administrative assistant / administration officer cite evidence of these shapes. Only use a specific value (a percentage, a count, a dollar amount) if you actually have it — don’t invent a number to sound concrete.
- scheduling-conflict incidents (target zero)
- records-retention audit clean rate
- expense reconciliation timeliness
- meeting-prep deliverables on time
- new-hire onboarding readiness
Where to find the evidence
Work products an administrative assistant / administration officer produces. Reference these by name in the review when they’re relevant — it signals you know the work.
- meeting prep docs and read-aheads
- expense reports and travel itineraries
- records-retention audit responses
- onboarding checklists
- template library (meeting prep, agenda, summary)
- communication drafts for executive sign-off
Phrasing that lands vs phrasing that doesn’t
Strong — specific, evidenced, role-appropriate
“Owned scheduling for two directors with zero conflicts on critical meetings, ran the records-retention audit clean, onboarded three new hires through the admin handover process, and built the meeting-prep template now used across the leadership team.”
Weak — vague, unevidenced, generic
“Very organised and reliable.”
Phrases to never use
Stock filler that AI-written administrative assistant / administration officer reviews slip into. Managers spot it instantly. Rewrite to name a specific behaviour instead.
- “very organised”
- “indispensable to the team”
- “wears many hats”
- “always cheerful”
- “go-to person”
- “consistently reliable”
- “great attention to detail”
Don’t invent these specifics
The details an AI tends to fabricate for administrative assistant / administration officerreviews. If you don’t have the specific number, name, or date in your notes, leave it out — generic-but-honest beats specific-but- invented every time.
- specific scheduling counts or meeting volumes not in input
- named executives or directors supported when not mentioned
- specific onboarding counts not provided
- particular templates or systems built not in input
- named documents or audits not referenced
Skip the template, generate the review
Drop your bullet points into Crestento and it produces the polished draft using this exact template structure, tuned for an administrative assistant / administration officer. Two reviews free, no card.
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