Free template · Retail / Hospitality
Performance review template for a maintenance technician (facilities)
A ready-to-use, section-by-section template with the competencies that matter for a maintenance technician (facilities), role-specific example phrases, and a guard against the stock filler that makes most reviews read as generic. Copy the structure, fill in your evidence, or skip the writing entirely with Crestento.
The template
Four sections, in this order. Length should match the evidence you have — a thin section is honest; an invented paragraph is not.
Summary
One or two paragraphs setting the context: what was expected of maintenance technician (facilities) this period, and your overall verdict. Lead with the headline.
Example phrasing
“Closed 412 work orders against an SLA of 95% within 48 hours, finished the year at 97%, ran the preventive-maintenance schedule on the four critical HVAC systems with zero unplanned downtime, trained a new technician through their first six months, and recovered $14K in deferred work that the building owner had thought required outside contracting.”
Strengths
The behaviours and outcomes that made the work happen. Anchor in evidence: work orders closed per period, SLA adherence rate by priority, preventive-maintenance completion rate.
- Evidence for: preventive-maintenance discipline.
- Evidence for: repair response time and SLA adherence.
- Evidence for: equipment troubleshooting across systems (HVAC, electrical, plumbing).
- Evidence for: safety and OSHA compliance.
Areas for Growth
Forward-looking development edges. Frame as opportunities, not deficiencies. Specific behaviours to develop, not generic maintenance technician (facilities) criticism.
- One pattern observed across the period.
- One specific behaviour to develop.
- One concrete next step.
Goals for the Next Period
Two or three concrete goals. Each should name a specific behaviour change, a measurable target, and a deadline. Avoid vague aspirations.
Competencies to evaluate
The 7 competencies a strong maintenance technician (facilities) review structures around, in priority order. Use these as the spine of the Strengths and Areas for Growth sections.
- preventive-maintenance discipline
- repair response time and SLA adherence
- equipment troubleshooting across systems (HVAC, electrical, plumbing)
- safety and OSHA compliance
- parts and inventory management
- vendor and contractor coordination
- work-order documentation
Before you write
Facilities maintenance is judged on what didn't break — preventive work that prevented downtime, repair work that came in clean and stayed fixed, vendor coordination that didn't cost more than necessary. Strong maintenance techs know the building's systems deeply enough to handle 80% of work in-house and call vendors only when needed. Weak techs escalate everything to contractors and create budget pressure.
Evidence to gather
Strong reviews for a maintenance technician (facilities) cite evidence of these shapes. Only use a specific value (a percentage, a count, a dollar amount) if you actually have it — don’t invent a number to sound concrete.
- work orders closed per period
- SLA adherence rate by priority
- preventive-maintenance completion rate
- unplanned downtime on critical systems
- callback rate on completed work
- vendor / contractor spend trend
- OSHA recordable rate
Where to find the evidence
Work products a maintenance technician (facilities) produces. Reference these by name in the review when they’re relevant — it signals you know the work.
- work-order documentation (CMMS entries)
- preventive-maintenance schedule and completion logs
- vendor and parts-order records
- safety toolbox-talks attendance
- equipment troubleshooting documentation
- CEU / certification records
Phrasing that lands vs phrasing that doesn’t
Strong — specific, evidenced, role-appropriate
“Closed 412 work orders against an SLA of 95% within 48 hours, finished the year at 97%, ran the preventive-maintenance schedule on the four critical HVAC systems with zero unplanned downtime, trained a new technician through their first six months, and recovered $14K in deferred work that the building owner had thought required outside contracting.”
Weak — vague, unevidenced, generic
“Handy and reliable, fixes things fast.”
Phrases to never use
Stock filler that AI-written maintenance technician (facilities) reviews slip into. Managers spot it instantly. Rewrite to name a specific behaviour instead.
- “handy and reliable”
- “fixes things fast”
- “go-to person”
- “consistently dependable”
- “passionate about the trade”
- “raises the bar on maintenance”
- “wears many hats”
Don’t invent these specifics
The details an AI tends to fabricate for maintenance technician (facilities)reviews. If you don’t have the specific number, name, or date in your notes, leave it out — generic-but-honest beats specific-but- invented every time.
- specific work-order counts or SLA percentages not in input
- named systems or buildings when not mentioned
- specific downtime numbers not provided
- named training / certifications not in input
- particular vendor cost-savings figures not provided
Skip the template, generate the review
Drop your bullet points into Crestento and it produces the polished draft using this exact template structure, tuned for a maintenance technician (facilities). Two reviews free, no card.
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